Frequently Asked Questions
Clean Power Alliance will purchase clean power and Southern California Edison (SCE) will deliver it.
Nothing else changes—SCE will continue to deliver power to your home or business, send one bill, and be responsible for resolving any issues with your electricity service.
What changes and what stays the same?
What comes next?
As Clean Power Alliance begins to offer service, customers will receive a total of four notices via mail before and after the switch from SCE to Clean Power Alliance. The first notice is scheduled to be distributed in December 2018. You don’t have to do anything when you receive these notices; you will automatically begin receiving the benefits of Clean Power Alliance service in 2019. However, the notices will give you information about your new energy choices, including how to make changes to your account and customer support contact information.
Once you receive your first notice, you can also choose not to take advantage of all the benefits Clean Power Alliance has to offer and elect to opt out without penalty, and your electricity generating charges will remain with SCE—but we hope you will join us in enjoying the advantages of clean, renewable power at competitive rates!
To learn more, including frequently asked questions and rate comparisons, visit the Clean Power Alliance website at cleanpoweralliance.org.